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Privacy Policy

Effective Date: July 13, 2026 · Last Updated: July 13, 2026

1. Introduction

ReportLedger ("ReportLedger," "we," "us"), a Minnesota-based business, provides a private documentation platform licensed exclusively to a single client firm (the "Client"). This policy explains what information we collect from the platform's authorized users, how we use it, and your rights.

This policy applies to the ReportLedger website and platform (the "Services"). The Services are business tools for authorized professional users — we do not market to or collect information from the general public, and no payments are collected through the Services.

2. A Note on Offline Tools

Several ReportLedger tools are self-contained applications that run entirely in your web browser on your own device. For these offline tools, data you enter (project information, report drafts, photos, claim details) is stored locally on your device and is not transmitted to ReportLedger. We cannot access, view, or recover data stored locally in offline tools.

3. Information We Collect

3.1 Information you provide

  • Account information: name, email address, and authentication data when you sign in to or register for the hosted portal.
  • Communications: information you send us via email, the contact form, or support requests.

3.2 Information collected automatically

  • Portal usage data: login timestamps, IP address, browser type, and pages accessed within the hosted portal.
  • Cookies and browser storage: we use only essential cookies and browser storage required for sign-in personalization, authentication, and session management. No advertising or analytics trackers.

3.3 Information we do NOT collect

We do not collect payment or billing information (no payments occur through the Services). We do not collect data entered into offline tools, including claim files, property information, insured parties' personal information, photographs, or report content — that data resides with you and your organization.

4. How We Use Information

We use collected information to: (a) provide, secure, and maintain the Services; (b) authenticate authorized users under the ReportLedger License Agreement; (c) communicate about updates, releases, and support; (d) comply with legal obligations; and (e) protect against fraud and unauthorized access.

We do not sell personal information. We do not share personal information with third parties for their marketing purposes.

5. Service Providers

We share information with service providers only as needed to operate the Services:

ProviderPurpose
SupabasePortal database and authentication (hosted components)
NetlifyWebsite and application hosting; contact-form processing
Google WorkspaceBusiness email

Each provider processes data on our behalf under its own terms.

6. Data Retention

We retain account information for as long as your access is active and as needed for legal, accounting, or security purposes. You may request deletion of your account data (Section 9). Portal access logs are retained for 90 days.

7. Security

We use commercially reasonable safeguards, including encrypted connections (HTTPS) and hashed credentials for hosted components. No system is perfectly secure; you are responsible for safeguarding your credentials.

8. Children

The Services are business tools intended for professional use by adults. We do not knowingly collect information from anyone under 18.

9. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information. Because the Services are limited to authorized business users, most requests can be handled directly: contact us at support@reportledger.com and we will verify your identity before fulfilling requests. Residents of states with consumer privacy laws (including California and Minnesota) may have additional statutory rights.

10. Changes to This Policy

We may update this policy from time to time. We will post the updated version with a revised "Last Updated" date and notify the Client of material changes.

11. Contact

ReportLedger
Shoreview, Minnesota
support@reportledger.com

ReportLedger

A private documentation platform for consulting firms — reports, letters, RFIs, schedules, billing, and field tools from one standardized home.

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